Pre Booking Terms & Conditions:
*All Prices subject to change without notice.
*This ticket/ booking form must be presented at the office within 30 minutes of departure.
*A deposit is not refundable on short notice (one hour or less).
*Duration of the trip stated on the ticket.
* Madevu SA Charters reserves the right to cancel a trip for any unforeseen circumstances such as mechanical breakdown/ weather conditions/ Crew becoming un available.
*you are requested to fill in the indemnity form 30 minutes prior to departure
Paid Terms and conditions
*Strictly no refunds where passengers fail to arrive on time or before boarding time.
*All cruises subject to change without notice.
*Madevu SA Charters reserves the right to cancel a ticket or refuse a person who is intoxicated for safety reasons.
*Any credit card payments refunded will be subject to banking timelines to reflect during business hours.
*Adults are considered 13yrs and over but will be accompanied by an adult of 18 years and over.
*kids are considered 12yrs and under and will don a lifejacket on-board as prescribed by maritime law.
*Infants are considered 2yrs and under and will don a lifejacket on-board as prescribed by maritime law.
*Madevu SA Charters shall not be liable to refund this ticket where passengers FAIL TO ARRIVE ON OR before boarding the recommended time.
*A safety briefing will be held to all guests prior or as the journey starts, boarding time 20 minutes prior to departure.